The BBC World Service was looking to relaunch three of their World Service websites and wanted to test a number of new designs prior to launch.
Join the Dots conducted a multi-country online community study with users of three different World Service sites (Urdu, Russian and Mundo). This was an ideal way to contact a geographically dispersed audience; and also perfect for collecting iterative feedback for the World Service team on the designs at various different stages during the development process.
We helped the World Service understand more about their audiences – and worked with them to optimize the designs for each of their websites.
For more information, please contact Sarah De Caux