Following a major change to the way in which HSE and its partners regulates the control of major hazards, HSE wanted to understand the attitudes of both those affected by, and those tasked with, implementing the changes.
Join the Dots conducted a quantitative survey and in-depth interviews with duty holders (i.e. the group most directly affected) and employees. This gave HSE both a robust overview of attitudes and a depth of understanding around why duty holders felt the way they did.
We were able to provide a 360 degree view of how the changes have been received, along with actionable recommendations around how to further improve communications with both groups and enhance the processes involved.
For more information, please contact Jeff Haselum