Thinking Archive

WINNER 2011 Research Awards Tue 13th December 2011

'Our Gav' has been announced as Best Newcomer at the MRS Awards for his work on online market research communities.

Gavin Holt

ESOMAR Congress 2011 reviewed Fri 4th November 2011

What we liked (and what we were sceptical about) at this year's Congress in Amsterdam

Graeme Lawrence

That's the way to do it! Tue 27th September 2011

The story of the Esomar Conference, Mr Punch the Insights Manager, and the social media data sausage...

Graeme Lawrence

Mobile & your brands webinar Thu 15th September 2011

Research can help brands achieve their mobile objectives, by delivering apps & websites that consumers really value

James Lang

What now for consumers? Interview with Pete Comley Wed 7th September 2011

What are today's key consumer trends, and how can understanding them help businesses adapt?

Pete Comley

Comley Report on consumer behaviour Fri 1st July 2011

The first Comley Report is now available. Get your free copy today...

Pete Comley

Join the Dots wins at AURA awards Thu 30th June 2011

Research buyers voted us the industry's clearest communicators at their inaugural awards...

Graeme Lawrence

Moving into the future of research Wed 29th June 2011

Our launch at London Film Museum, plus some great commentary from Leonard Murphy...

Graeme Lawrence

Oscars Night Fri 17th June 2011

Join the Dots' online community for The Co-operative Food is a finalist at the 2011 Grocer Gold Awards...

Matthew Gough

Virtual Surveys has changed Wed 1st June 2011

After 13 successful years, Virtual Surveys has evolved into Join the Dots...

Quentin Ashby

Comley Report on consumer behaviour Mon 30th May 2011

Making the connection: the value of ‘joined up’ research...

Pete Comley

Webinar: British Gas online community case study Thu 7th April 2011

Listen again: Gavin Holt's award nominated paper from the 2011 MRS Conference

Gavin Holt

Join the Dots nominated for MRS award Thu 24th March 2011

Gavin Holt and Laura Cullimore of British Gas nominated for Best Newcomer award

Gavin Holt

Developing Relationships. Using Online Panels & Web 2.0 Communities Thu 1st November 2007

How do you discover what your customers think about your products? How online communities can help

Pete Comley

Online Panels are Unsustainable. Online Communities are the Future. (BBC World Service Case Study) Mon 1st October 2007

What is the future for the online panel? Is the answer to move towards online communities?

Pete Comley

What IBM teaches us Wed 27th July 2011

IBM's 100 years old. What can we learn from the changes it's seen?

Jon Beaumont

Top tips for mobile survey design Tue 19th July 2011

Best practice guidance for mobile surveys

Wider Reading Wed 6th July 2011

I think Wired, along with the occasional edition of New Scientist, is becoming essential reading for researchers

Paul Child

A Different Type of Research Tue 28th June 2011

How participants feel about taking part in online Communities...

Matthew Gough

How to be friends Mon 27th June 2011

What can other cultures teach us about the business of social media?...

James Lang

What Mrs Potato Head’s missing eye can teach us about change Wed 1st June 2011

Most Pixar films are designed to work at several levels...

Andy Buckley

Inspired Genius Thu 26th May 2011

I was intrigued to see what I would learn at the Inspired Genius event hosted by Webtrends last week

Do cookies mean the end of online insight? Tue 17th May 2011

EU websites will need to offer users “the opportunity to refuse to have a cookie or similar device stored”

James Lang

Five top tips for making your website mobile-happy Sun 15th May 2011

How can you make sure your new web-optimised site is keeping your users happy?

Gemma Newell

My first MRS Conference Tue 29th March 2011

It was my first time at the MRS Conference this year, and I must admit, I have pretty mixed views on how I found it

Karen Schofield

Social media mining is taking off – but ensure you work ethically Tue 8th March 2011

Pete Comley feeds back on his work on the ESOMAR social media guidelines

Pete Comley

NewMR key themes part 2: online surveys Mon 7th March 2011

Online surveys have been around for a long time now. So what's actually new?

Jon Beaumont

NewMR key themes part 1: respondent engagement Thu 24th February 2011

Some interesting themes around respondent engagement emerged at the inaugral NewMR conference

Jon Beaumont

NewMR key themes part 3: online communities Thu 3rd February 2011

The final post in our series reporting on the NewMR conference, focuses on online insight communities

Jon Beaumont

Agile research……? Tue 1st February 2011

How can market research be more agile? And how can it support development teams working in this way?

Sarah De Caux

All Surveys Are A Scam? Fri 21st January 2011

Respondents beware! Are scan surveys on the rise, and what should the industry be doing about it?

Peak Panel Arrives? Fri 26th November 2010

My response to Mitch Eggers, Chief Scientist at GMI and his thoughts on us arriving at a point of 'peak panel'

Pete Comley

The importance of the UK's growing internet economy Thu 28th October 2010

A new report from Google/Boston Consulting Group, highlights the growing importance of the UK's internet economy

James Lang

Retail service: what price for a smile? Thu 21st October 2010

What is the real cost of economising when it comes to customer experience?

Karen Schofield

It's been emotional... Thu 14th October 2010

In the rush for methodological rigour, do we risk forgetting that respondents are people too?

Kev Lacey

Remember the broom cupboard? Wed 22nd September 2010

For people of a certain age, the BBC broom cupboard is a thing of dewy eyed nostalgia...

Paul Child

A quick reflection on ESOMAR Congress 2010 Mon 20th September 2010

A new mood of curiousity inspires delegates at this year's event in Athens

Paul Child

'The Handbook of Online and Social Media Research' Thu 16th September 2010

Ray Poynter's book is finally in the shops, and it's worth the wait

Graeme Lawrence

The Evaluability Hypothesis Thu 1st July 2010

Is it a good idea to ask people to rate products all at once?

To agree or not agree - is that the question? Sat 1st May 2010

It's not exactly Shakespeare, but it does nicely introduce some thinking that has been doing the rounds amongst research gurus.

Jeff Haselum

More Good Thinking Thu 21st January 2010

Wendy Gordon's Good Thinking was a go-to read during my first couple of years. What next?

Karen Healey